PRIVACY POLICY
Welcome to Bespoke Treks and Hikes’s Privacy Policy
The type of personal information we collect
We collect certain personal information about visitors and users of our website and social media pages. The types of information we collect include:
– Usernames
– Email addresses
– IP addresses
– Home addresses
– Phone numbers
– Photo images
– Payment information such as transactional details
– Support queries
– Forum comments
– Web analytics data
– Personal information from job applications (e.g., CV, cover letter, interview notes, professional qualification certificates)
How we collect personal information
We collect personal information directly when you provide it to us, and automatically as you
navigate through our website or social media. This includes when you:
– Complete newsletter registration
– Buy items or services on our website
-Subscribe to a newsletter or email list
-Submit feedback
– Enter a contest
– Fill out a survey
– Send us a communication
Personal information we collect about you from others
Although we generally collect personal information directly from you, we also collect certain
categories of personal information about you from other sources, such as:
- Transaction details from payment providers to process a transaction
- Third-party service providers (e.g., Google, Facebook) when you link, connect, or login to
your account with the third-party provider
How we use personal information
We use your personal information to: - Fulfil a contract or take steps linked to a contract, such as facilitating and processing
transactions on our website - Provide you with marketing information about products and services from Bespoke Treks and Hikes, with your consent
- Use photo images for marketing purposes on our website and social media platforms
(e.g., Facebook, Twitter, Instagram) - Comply with legal requirements
- Respond to requests by government, a court of law, or law enforcement authorities conducting an investigation
- When we disclose your personal information
- We disclose personal information to the following recipients:
- Our professional advisers (e.g., lawyers, accountants, financial advisers) located in Ireland
- Regulators and government authorities in connection with our compliance procedures
and obligations - A purchaser or prospective purchaser of all or part of our assets or business, and their professional advisers
- A third party to respond to requests relating to a criminal investigation or suspected illegal activity
- A third party to enforce or defend our rights, or to address financial or reputational risks
- Other recipients as authorized or required by law
Where we transfer and/or store your personal information
We are based in Ireland, so your data will be processed in Ireland. Some recipients of your
personal information may be based in other countries, such as the UK and USA. We do this with
your consent to this policy and work with service providers who maintain an acceptable standard
of data security compliance.
How we keep your personal information secure
We store personal information on a password-protected computer in a secure location in Ireland.
Personal information that we store or transmit is protected by username and password
authentication and data encryption where appropriate.
How you can access your personal information
You can access some of the personal information we collect about you by logging into your
account on our website. You also have the right to request access to other personal information
we hold about you and to request corrections of any errors in that data. You can also close the
account you have with us at any time. To make an access or correction request, contact us at
info@bespoketreksandhikes.ie.
Marketing Choices regarding your personal information
With your consent, we send you marketing communications by email about products and
services that may interest you. You can opt-out of such communications by using the
“unsubscribe” facility provided in the communication.
Anonymous information recorded when you visit our website
When you visit our website, we record certain information that is generally anonymous and does
not reveal your identity. If you’re logged into your account, some of this information could be
associated with your account. This may include:
- Your IP address or proxy server IP address
- The domain name you requested
- The name of your internet service provider
- The date and time of your visit
- The length of your session
- The pages you accessed
- The number of times you access our site within any month
- The file URL you look at and information relating to it
- The website which referred you to our website
- The operating system your computer uses
Information about children
If you are under the age of 16, we ask that you do not use our website or give us your personal
details. If you are between 16 and 18 years old, you can browse the site but need the supervision
of a parent or guardian to register an account. Parents or guardians are responsible for
monitoring their children’s use of our site.
Information you make public or give to others
If you make your personal information available to others, we cannot control or accept
responsibility for the way they use or manage that data. Before making your information publicly
available or giving it to anyone else, think carefully. If you’re sharing information via another
website, check the privacy policy for that site.
How long we keep your personal information
We retain your personal information as long as necessary to provide services to you and comply with legal obligations. If you no longer want us to use your personal information or provide you with services, you can request that we erase your personal information and close your Bespoke Treks and Hikes account. We will retain information from deleted accounts as necessary for our
legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service, and take other
actions permitted by law.
When we need to update this policy
We will update this policy from time to time to ensure it stays up to date with legal requirements
and our privacy management practices. We will notify you about such changes where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us
If you have any questions about our privacy practices or the way we manage your personal
information, please contact us via the details on our website or email
info@bespoketreksandhikes.ie.
Your rights regarding your personal information
You are entitled to ask us to port your personal information, erase it, or restrict its processing.
You also have rights to object to some processing based on our legitimate interests, such as
profiling for direct marketing, and to withdraw consent where we have asked for it. These rights
are limited in some situations. If you have unresolved concerns, you have the right to complain to
data protection authorities.
Both personal information and personal data have the same meaning in this Privacy Policy.
Bespoke Treks and Hikes Privacy Policy, effective date